Privacy Policy

Doculet ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document verification platform.

Please read this policy carefully. By using our Service, you consent to the practices described in this Privacy Policy.

2.1 Information You Provide

• Account Information: Name, email address, phone number, and password when you register
• Identity Information: BVN, NIN, or passport details for verification purposes
• Documents: Bank statements, transcripts, and other documents you upload for verification
• Payment Information: Billing details processed through our secure payment providers
• Communications: Messages and inquiries you send to us

2.2 Information Collected Automatically

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages viewed, features used, and actions taken within the Service
• Cookies: We use cookies and similar technologies to enhance your experience

We use collected information to:

• Provide and maintain the document verification Service
• Verify your identity and authenticate documents
• Process payments and manage your account
• Send service-related communications and updates
• Detect and prevent fraud and unauthorized access
• Improve and optimize our Service
• Comply with legal obligations
• Respond to your inquiries and provide support

We take special care with the documents you submit:

• Encryption: All documents are encrypted using AES-256 encryption at rest and TLS 1.3 in transit
• Limited Access: Only authorized systems and personnel can access documents
• Auto-Deletion: Documents are automatically deleted after verification is complete, unless you choose to retain them
• No Permanent Storage: We do not permanently store the full content of verified documents
• Verification Records: We retain only verification metadata (results, trust scores) for your records

We may share your information with:

• Verification Partners: Banks and identity verification providers to verify document authenticity
• Service Providers: Third parties that help us operate the Service (hosting, analytics, payment processing)
• With Your Consent: Universities and institutions you authorize through share links
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties.

We retain your information as follows:

• Account Data: Retained while your account is active and for 30 days after deletion
• Documents: Deleted immediately after verification unless you request retention
• Verification Records: Retained for 2 years for audit and support purposes
• Legal Requirements: Some data may be retained longer if required by law

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, contact us at privacy@doculet.dev.

We implement industry-standard security measures including:

• AES-256 encryption for data at rest
• TLS 1.3 encryption for data in transit
• Enterprise-grade secure infrastructure
• Regular security audits and penetration testing
• Multi-factor authentication options
• Access controls and monitoring

While we strive to protect your information, no method of transmission or storage is 100% secure.

We use cookies and similar technologies for:

• Essential Cookies: Required for the Service to function
• Analytics Cookies: Help us understand how you use the Service
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect Service functionality.

Your information may be transferred to and processed in countries other than Nigeria. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on this page and updating the effective date. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.

For questions about this Privacy Policy or our data practices, contact us at: